A short story When our MD studied physiology (several decades ago) he had a Home Office licence to conduct experimental surgery on farm animals – don’t worry, nothing was permitted to recover from the anaesthetic. Apparently, he became quite good at it – he tells us. So, if you wanted your appendix removed come to him – he will ‘have a go’ and he is much cheaper than BUPA.
No? Why not?
OK, so he is an out-of-touch amateur when it comes to abdominal surgery (and we don’t give him anything sharp nowadays). But think about it. Could you master brain surgery from watching ‘Grey’s Anatomy’? Would you go to an unqualified lawyer for legal advice? Can you become a Chartered Accountant from hanging around the office?
How is it, then, that people think they can learn about and master ‘marketing’ or ‘management’ on intuition alone?
What organisations need today, to sustain them through recession and beyond, is better, more professional managers.
Professional Management Most firms are miserable places to work – the employees we meet as delegates on our management courses confirm it, week in – week out. The solution is simple yet poorly practiced. People working in our knowledge economy want three fundamental things – but rarely get it:
a sense of purpose - a reason to get up in the morning.
a sense of autonomy - self-direction or control over what they do.
and they want to develop mastery - get better at what they do.
Which is where we come in…
From leadership and strategic thinking to communicating that to your people we can help them develop a sense of purpose. With a focus on achieving better organisational performance we will guide your managers on motivation, ability and confidence building in people to achieve those outcomes. We can train your leaders and managers to help their people command mastery over what they do.
What do you need?
Perhaps it is developing better job descriptions to clarify what a job holder needs to do to be effective?
Developing person specifications to get the right person in the right job?
Interviewing skills and better induction programmes?
A competency framework to help build that mastery people desire?
Appraisals that work (without tears!) and on one sheet of paper?
A benchmark job evaluation scheme?
A more flexible (situational) management to be effective in different circumstances?
A model for leadership to drive organisational performance?
To manage conflict when it all goes pear-shaped?
Or perhaps you just want them to stop whinging and get on with some work…