Many organisations say that their most significant asset is their people yet make the mistake of under-investing in and under-valuing that asset.
Employees are a tremendous source of information on how to improve the organisation. Rather than simply a ‘temperature-taking’ process, the employee surveys we administer are used to identify areas of needed improvement that have a high impact on organisational performance.
Custom Surveys While a traditional ‘opinion’ survey can be helpful, our more strategic approach to surveys can provide organisations and leaders with:
Measurement of the effectiveness of critical business processes
Valuable information for managers to help them guide the organisation.
A focus for change on issues that can provide the organisation with significant competitive advantage.
Ideas to help achieve a better client focus.
Feedback on behaviours that support critical business practices.
Our Guiding Principles We believe that certain values should guide organisational survey projects, namely:
Survey measures must be linked to the business strategy.
Surveys require management ownership and extensive employee involvement.
Surveys need solid quantitative and qualitative databases.
Survey results need to lead to action steps within the organisation.
Survey results need to be shared with employees.
What will I get? When you use us for your staff audits we’ll focus on:
Giving you top-level commitment to the survey process and implementation of change.
Your business's strategic needs and business improvement.
Critical business issues rather than just 'happiness'.
Communicating to employees the purpose, process and commitment to improvement.
Planning and preparation for lawless administration.
Analysis on areas of high impact.
Reporting your survey findings through all levels of the organisation.
Facilitation of action planning to ensure accountability for change.
Some Examples of Our Clients’ Success
One south coast firm used DAW to audit their 167 people to uncover why staff turnover was so high – we found fifteen reasons – plenty to correct to save the hidden cost of missing staff and the direct cost of recruiting replacements!
Another multinational 'blue-chip' used DAW to discover why their marketing strategy was slow to build the expected results - we discovered that 80% of staff had no idea what the rest of the company produced and was trying to achieve a clear case for better internal marketing!
A modest firm with 47 employees discovered it had five 'internal teams' that didn't pull together. We brought about signification realignment.
A public sector organisation used an on-line 360° feedback process for 170 of its key managers where we helped facilitate individual personal development through one-to-one coaching.
Start to make progress by investing in your people who are going to drive better organisational performance by contacting us…