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Training Solutions Overview



Showing the way... Your organisation’s performance is down to the motivation, ability and confidence of your people to deliver results for customers… no more, no less.
And the solution to that drive for better performance from your people is just a click away.
You can access a resource that will design, develop and deliver exceptional blended learning (tutor-led training and e-learning support, as required) in key management and marketing skills (as well as the whole gamut of communication techniques) to guide your people to achieve your business objectives.
Choose from a selection of our tutor-led training solutions – we run them in-house for your people – just click on the relevant arrow below to get an outline of the course. Remember, we can adapt any course to suit your needs. 

"Very clear and charismatic – taught the course very well"
Ms Hodder, 
"Excellent, clear, coherent and detailed. Very helpful, pragmatic, great examples"
Mr Javed, 
"He was very interesting and engaging"
Ms Nur, 



Contact us to discuss your training solution…Contact us

But there’s more…
E-Learning has become an integral component in learning and development with significant benefits to the learner and their organisation. You get access to one of the foremost e-learning systems because we're an Authorised Partner of Skillgate / Academy 10 to provide an adjunct to tutor-led events, or stand-alone e-learning giving you exceptional learner compliance, ease of use, and a learning management system for compliance purposes and to simplify the monitoring of success. 
Ideal for your compliance training, blended learning, and with certificated packages to suit your organisation, you can help develop the skills of your people at low cost, have an immediate impact on your carbon footprint, and help your organisation remain competitive. And you can develop programmes with us for your specialist sector, too, if required.
Have a look at the opportunity for your people: (http://www.daw.skillgate.com)


Choose your tutor-led training solution:
Marketing Strategy 
Strategic Marketing Planning
Here’s how to drive your business forward…

  
Fundamentals of Marketing
What it is and how to do it…  

 
Getting Good Market Research
Find out how it need not cost the earth…
Marketing Communications
Digital Marketing
How to get better responses from all media…


Press and Public Relations
The mystery of better PR solved here…


Planning Advertising Campaigns
How to stop wasting your ad budget…


Getting the Best Out of Agencies
Does what it says on the tin…


The Craft of Copywriting
Since you’ve read this far, something works…


Better Internal Communications
Have you met an organisation that gets this right…?

Sales & Negotiations
Negotiating for Success
Find out why ‘win : win’ is a fallacy…

  
Professional Selling Skills
Got too much work on? Then you don’t need this…
Managing People
Effective Interviewing Skills
Why have probationary periods for new recruits?  


 Management Effectiveness
The ONLY purpose of any manager is to be effective

  
Managers BARC and don't bite
Brief work, Assess it, Re-enforce the good, Coach the less so…  

Managing & Motivating People

Here’s how to stop people feeling miserable at work

  
Managing the First 90 days in a New Job
Start as you mean to go on – get some one2one coaching  

Managing Through 360 Degrees
Want a better boss? Start here…  


 Managing Change
Change is the only constant so get to grips with it…

 
Team Leadership
How to get your ‘team’ greater than the sum of the parts…  
Management of Self
How to Work a Room - Successful Networking
How to do it… where to do it. A ‘must’ for all…  


Team Player Skills
How to bring more than a bottle to the party…  

Presentation Skills
Don’t you just envy those that have this…?

  
Improving Personal Effectiveness
How to re-energise your organisation through people

 
Time Management
There’s no such thing – so what’s this about?

  
Stress Management
Every employer has a duty to address this issue…  
Operational Management
Driving Quality Initiatives
What is your organisation about if not ‘quality’…?

 
Using Quality Tools and Techniques
Add these to your tool kit and prosper

 
Project Management – organisation, planning and control
How to do it without being wedded to software…  
Customer / Client Service 
Fundamental Client Care Skills
Yes, this is about getting the basics right…  


Exceptional Client Care
Want to raise your game beyond the competition…?

 
Managing Client Care Effectively
Someone must manage the front-line people effectively  
Training and Development
Coaching Skills
Effective coach = effective team!

 
Training-the-trainer
Discover how to ‘put it across’ effectively
Law firms 
Need a specialist:?
Go to http://dawlaw.co.uk/build-people-skills.html
Veterinary Practices 
Managing Client Care in Veterinary Practices
For head nurses, head receptionists and all vets!

  
Fundamental Client Care in Veterinary Practices
They’ll discover how to ‘own’ the reception!


Exceptional Client Care in Veterinary Practices
They’ll discover how to make the practice really prosper
For your training solution contact us
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DAW Ltd
(formerly Duncan Alexander & Wilmshurst)
Tel:  +44 (0) 1295 76 86 06
advice@daw.co.uk
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